What to look for from your dumpster rental company

When you're working on a major home or business project, you don't want to leave anything to chance. You use the best materials you can find, hire the best people, and make the best plans that you possibly can to assure the success of your project. Any setbacks or slowdowns can cause big problems for your home or your business, not to mention your wallet.

When you think about it, when you rent a dumpster, you're constantly doing business with the dumpster rental company behind it. Through your first phone call with them to the day they pick up the dumpster, you'll need to be able to know that you can work well with your dumpster company. Along with all of the other things you'll be dealing with, you'll want a company that helps you solve problems, not create more for you. Here's a few characteristics you'll find in a dumpster rental company you'll want to do business with.


In getting to know your dumpster rental company, communication is key. A good rental company has no problem with talking with you about any issues or concerns you may have. If a company sounds exasperated at the fact that you called them or won't give you a price quote over the phone, maybe they're not the best company to be working with. Along with being there for your questions, a good dumpster rental company will make it a point to explain their rules pertaining to what you should and should not put in their containers. Also, they will explain their pricing structure and things that could potentially cost you extra, like for particular types of waste.


It goes without saying that an important part of communication is being there for you when you need them. Those who are renting for the first time may have plenty of follow up questions. If phone calls go unanswered and voicemails take longer than usual to return, your dumpster rental company may be exceptionally busy. Then again they may also be exceptionally uninterested in your business. If you don't feel your calls or emails are returned in a quick enough timeframe, that company may not be a good fit for you.

Another point about availability is determining if the company is located near to your home or worksite. A company that has to transport from longer distances may have difficulty maintaining their time estimates for when they'll deliver a dumpster to you. It may also take longer to receive service if you're working with a company that isn't dedicated to your particular area. Determine if the rental company is close by so that they can be more responsive to your needs.

Variety of product

Are you doing a small landscaping job, but the dumpster rental company is suggesting a giant 40-yard dumpster? Perhaps either that company specializes in renting out enormous dumpsters for every project, or they've simply run out of the other sizes you might need. If you're certain you need a particular size for all the discarded materials you'll have, check to see that your rental company has that size for you. You don't want to pay for more dumpster than you need.

Professional company

Basically, what all the above boils down to is how professional is the company that you're dealing with? Do they make it easy to do business with them? Do you dread whenever you have to get in contact with them? Do they deliver on what they promise on time? It's difficult to know much about a rental company until you've had an opportunity to do business with them.

If you know anyone who has used a dumpster rental service in the past, it may be a good idea to ask them if they would recommend the company they used. You can also do research on your own either through online reviews or directly calling companies. The good news is a there are great dumpster rental companies out there that care about your project and your business. They'll be there for your call, answer your concerns, and treat you with the respect you deserve. So if your current dumpster rental company treats you like garbage, time to dump them and work with someone who wants your business.